digiMarket for Customers

Don’t miss out on the opportunity to explore a vast array of products from categories we offer. digiMarket proudly serves as the official marketplace for digiDirect offering cutting edge technology.

Explore, discover and shop with confidence on digiMarket, where quality meets conveince.

Reasons To Shop on digiMarket

 

digiMarket offers customers a convenient, diverse and secure experience, making it an attractive option for those seeking a variety of products and value in purchases.

 

Diverse Product Selection: digiMarket often a range of products from various sellers and brands, allowing customers to explore a more extensive selection than what might otherwise be available.

 

Convenience: Shopping on digiMarket provides a one-stop destination for a variety of products. Customers can save time by browsing through different categories without having to visit multiple individual websites or stores.

 

Accessibility: Customers can shop on digiMarket from the comfort of their homes on the official digiDirect website.

 

Customer Support: digiMarket provide customer support to address any issues or questions customers may have during the buying process.

 

Product Availability: digiMarket stocks hard-to-find items that may not be available through traditional retailers, increasing the chances of finding the desired product.

 

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Shop with Confidence

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Shop in the comfort of you own home

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Guarantee customer support

Frequently asked questions - customers?

How can I request an invoice for my order?

If you have a problem with your order, please contact the digiDirect customer service team at sales@digidirect.com.au with your order confirmation number.

Can I use a digiDirect gift card to make a purchase?

No, you are unable to use your digiDirect gift card when purchasing a product off digiMarket.

What do I do if a product comes damaged or incorrect?

If you have a problem with your order, please contact the digiDirect customer service team at sales@digidirect.com.au with your order confirmation number.

Can I have a refund on my product if I change my mind?

Consistent with Australian Consumer Law, we do not accept returns for "change of mind" or if you order incorrectly. Contact sales@digidirect to find out more information.

How do i return my product if I have a problem with it?

If you would like to return your order, please contact the digiDirect customer service team at sales@digidirect.com.au with your order confirmation number.

Why am I receiving many packages?

You may receive multiple different packages because you are ordering from different marketplace sellers.

How do I contact the seller?

If you have a problem with your order, please contact the digiDirect customer service team at sales@digidirect.com.au with your order confirmation number.

Can I track my order?

Once you place your order a confirmation email will be sent from digiDirect confirming your order is placed and once the seller ships your order you will receive another confirmation and tracking ID.

Can I find digiMarket instore?

digiMarketplace products are sold online and delivered directly to consumers by the third-party sellers we have partnered with so you will not be able to find any digiMarketplace products in store.

Does Price match policy apply to digiMarket?

digiDirect’s price match policy does not apply to products that are sold on digiMarketplace.